Facilities management software for multi-site UK operators
Fabric is facilities management software that connects your sites, assets, contractors, jobs, compliance and invoices, so you record something once and everything that depends on it knows.
Why facilities management software beats spreadsheets and inboxes
Most multi-site operators run facilities management across a patchwork of tools. A spreadsheet for assets. An inbox for reactive faults. A shared drive for certificates. A finance system that has no idea which job an invoice belongs to.
Each tool holds part of the picture, and none of them talk to each other. When a fridge fails at one site, someone has to find the asset details, phone a contractor, chase the engineer, file the paperwork and then match the invoice weeks later. Multiply that by every site and every contractor and the gaps start to show: missed renewals, duplicate call-outs, invoices nobody can explain and clients asking for updates you have to piece together by hand.
Good CAFM software fixes this by putting the building, the asset, the job, the contractor, the certificate and the cost in one connected record. That is what Fabric is built to do.
For UK operators, the stakes are real. Gas appliances, fire alarms, emergency lighting, electrical installations, water systems and kitchen extract all carry legal or insurance duties. If the evidence is scattered, proving you met them is slow, and gaps are easy to miss until an inspection or an incident brings them to light.
One CAFM platform, five connected modules
Fabric is CAFM software for UK operators who manage many locations. Every module shares the same sites, assets and contractors, so information flows between them instead of being copied.
Portfolio
Every site and asset in one view. Filter by client, region or contract and drill into any building to see open jobs and compliance status.
Maintenance and work orders
Raise reactive jobs, assign them to the right contractor and follow them through to sign-off, with a timeline of every update.
Planned maintenance
Set up PPM schedules against assets so services and inspections are raised as jobs before they fall due.
Contractors
Keep contractor details, documents and SLAs together, send them jobs and see how they perform across your sites.
Compliance
Certificates are stored against the asset they relate to, with renewal reminders and a full audit trail.
Finance
Invoices are matched to the jobs they belong to, so you can see spend by site, client and contractor without manual reconciliation.
Because the modules share one set of records, you do not have to choose between a maintenance tool, a compliance tracker and a contractor database. Start with the problem that costs you most today, whether that is reactive faults, lapsed certificates or invoice matching, and the rest of the picture is already in place when you need it.
Everything knows
When an engineer signs off a gas safety job on their phone, the certificate is filed against the appliance, the compliance status for that site updates, and the invoice that follows can be matched to the job. Nobody has to retype it.
The same applies in reverse. Open any asset and you see its full story: when it was installed, every job raised against it, every certificate filed and what it has cost. That history is what lets you decide whether to repair or replace, and it is what you need when a client, landlord or insurer asks a question.
- Live status for every site and asset
- Reactive and planned work side by side
- Mobile job cards for engineers, with photos, notes and sign-off
- Renewal reminders before certificates lapse
- Spend by site, client and contractor
- Client visibility of their own sites, jobs and compliance
What changes with Fabric
Most teams already have a way of doing each of these things. The difference is whether those ways are connected.
| Task | Spreadsheets and email | With Fabric |
|---|---|---|
| Logging a fault | Phone call or email, details lost in a thread | Job raised against the site and asset, with a timeline |
| Sending to a contractor | Forwarded email, no clear SLA | Assigned in the job, with the SLA attached |
| Planned services | Calendar reminders and memory | PPM schedules that raise jobs on time |
| Certificates | Scattered across drives and inboxes | Filed against the asset, with expiry dates tracked |
| Invoices | Matched by hand at month end | Linked to the job they belong to |
| Client updates | Written up manually | Clients see their own sites and jobs |
Built by operators, for operators
Fabric was built by people who run a multi-site service business, servicing and supplying coffee machines for cafés, caterers and workplaces across London. It is shaped by the problems they deal with every day: equipment that has to work at 7am, engineers spread across many sites, and clients who want to know what is happening without asking.
- Multi-site operatorsHospitality, retail and workplace teams who need one picture across many locations. See restaurants and cafés.
- Contract caterersTeams running kitchens inside client buildings, working alongside landlords and FM teams. See contract caterers.
- FM service providersBusinesses coordinating specialist contractors on behalf of clients. See FM service providers.
Guides for choosing and running FM software
Fabric is in early access ahead of launch in 2027. Whether or not you choose Fabric, these guides will help you get more from facilities management software.
- How to choose CAFM software: the questions to ask before you buy.
- Reactive vs planned maintenance: finding the right balance for your estate.
- Commercial kitchen compliance checklist: what needs testing, and how often.
Common questions
What is CAFM software?
CAFM stands for computer-aided facilities management. It is software that records your buildings and assets and manages the work, compliance and costs attached to them, replacing spreadsheets, email chains and paper job sheets.
What is the difference between CAFM and CMMS?
A CMMS (computerised maintenance management system) focuses on maintenance jobs and assets. CAFM usually covers a wider scope, including sites, contractors, compliance and costs. In practice the terms overlap, and Fabric covers both maintenance and the wider FM picture.
How much does Fabric facilities management software cost?
Pricing will be announced at launch in 2027. Early access is open now, and early access users can talk to us about how pricing will work for their number of sites.
Is Fabric suitable for a small number of sites?
Fabric is designed for multi-site operators and FM providers, but the same structure works whether you run a handful of sites or many. Tell us about your estate during early access and we will show you how it fits.
Can our clients see their own sites and jobs?
Yes. Fabric is built to give clients visibility of their own sites, jobs and compliance status, so you spend less time sending updates by email.
When is Fabric launching?
Fabric launches in 2027. Early access is open now for operators who want to help shape the product and get set up first.
Related
How to choose CAFM software
Choosing CAFM software for UK multi-site operators: must-have features, questions to ask vendors, pricing models and a requirements checklist.
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Read moreCompliance management software for statutory building checks
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Read moreRun your estate on Fabric.
Early access is open for multi-site operators, caterers and FM providers.